Refund policy
FAQs
Can I return the item?
Most of our products are newly sewn or tailored to fit your measurements. So we hope for your understanding of the limited return. We are happy to provide additional product information to ensure that it closely matches your needs.
For the Available dress (size S / M / L), we will charge a return fee of 30% of the price and shipping fee for the order.
For made-to-order dresses (including custom sizes), we will charge a return fee of 50% of price and shipping fee for the order.
What about exchange?
As mentioned above, if you are wondering about the item you are about to buy, do not hesitate to message us, we will be happy to provide all information about the product to ensure that the product closely matches your needs.
Even so, we still do our best to assist you if this happens. We will charge an exchange fee of 35–135 USD, depending on the weight of the package.